RivingtonLast updated November 5, 2026
Texting with Rivington
Rivington is a household concierge service. It is a product of Past Briefly, LLC, a Delaware limited liability company operating in New York City. Texts from us are identified as “Rivington by Past Briefly”.
Who gets texts
Only paying Rivington member households, and only adults (18+) who opted in for their own mobile number on our onboarding page. We do not text people who have not opted in, we do not buy or rent phone lists, and we do not send marketing or promotional texts.
Our waitlist collects email addresses only. Joining the waitlist never signs you up for texts.
What we text about
Customer care and account notifications for your membership:
- replies to requests you send us (bookings, reservations, sitters, errands, questions);
- confirmations of things we booked or bought with your approval;
- reminders you asked for or that relate to your bookings;
- approval requests before we spend money or commit you to anything;
- your weekly “Sunday brief” summary; and
- billing and account notices.
How you opt in
During onboarding, before payment, there is an optional checkbox that is unchecked by default. It is separate from accepting our Terms and Privacy Policy. Texting is not a condition of purchase: if you leave the box unchecked, your membership works fully by email.
Each adult in a household who wants to text Rivington checks the box for their own mobile number.
This is the exact checkbox shown on the onboarding page:
Text me about my membership (optional)
By checking this box, I agree to receive text messages from Rivington by Past Briefly (Past Briefly, LLC) at the mobile number provided about my membership, including replies to my requests, confirmations, reminders, approvals, my weekly brief and account notices. Texts may be sent using automated technology. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase. See our Terms and Privacy Policy.
How the opt-in appears on the Rivington onboarding form (illustration; the live form ships with the app)
Download the opt-in illustration (PNG)
Message frequency and cost
Message frequency varies. Typically a few messages per week, more when you are actively asking us to handle tasks. Msg & data rates may apply.
Keywords
| Text this | What happens |
|---|---|
| STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPTOUT | You are opted out. You get one confirmation text and no further texts. |
| HELP, INFO | You get a help text with our support email. |
| START, UNSTOP | You are opted back in. |
We also honor any other reasonable request to stop, such as “stop texting me” or an email to hq@pastbriefly.com.
Texting STOP or CANCEL stops text messages only. It does not cancel your membership or billing. To cancel your membership, email hq@pastbriefly.com.
Help and contact
- Email: hq@pastbriefly.com
- Mail: Past Briefly, LLC, 666 Greenwich St, New York, NY 10014
Carriers
Carriers are not liable for delayed or undelivered messages.
Your mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent will not be shared with or sold to any third parties, affiliates or lead generators. We use your mobile number only to send and receive the texts described on this page and to keep a record of your consent and opt-outs. See our Privacy Policy and Terms.
Rivington by Past Briefly (Past Briefly, LLC)